Registration FAQ's

Q: When are the final (registration and payment) due dates?
If purchasing a Value Package the registration & payment must be received by November 8, 2010. If not paid by this time, you will be charged a regular rate!

If purchasing the ala Cart registration the deadline is December 15th, 2010.  This does not include the Value Package!

Q: I'm already registered how do I make changes?
All changes must come through the National Office.  If you've already registered and need to make any adjustments to your registration, please email convention.admin@apo.org 

Q: I am unable to make the Convention.  What is the cancellation policy?
Refunds for Convention Registration and meals will be provided to anyone who cancels at least two weeks prior to the beginning of the Convention. The Executive Director with consultation of the Finance & Operations Director may authorize refunds when cases of extenuating circumstances are presented in writing within 30 days of the closing of Convention.

Q: When's the deadline to pay for the Value Packages?
All value packages must be paid in full by November 8th in order to receive the discounted pricing!  This means we must have your check/credit card in the office or you will not receive the discounted rates.

Q: I need to make changes to or add a Banquet(s) to my registration?
If you registered and need to make changes to your banquet selections (either to cancel or add a banquet) please click here.  Please note: banquet space is limited and could be full - in the event this happens we will notify you.  

Q: I need to change my Payment Type?
If you need to change your payment type to credit card you must call the National Office at: 816-373-8667 ext. 21.  If you will be mailing in a check/money order, please email us at convention.admin@apo.org.

Q: Where should I mail my personal check? 
If you have registered and need to mail a personal check, please send to: 

Alpha Phi Omega
14901 E 42nd Street
Independence, MO  64055

CHECKS MUST BE RECEIVED BY November 8th if you purchased a Value Package.

Q: What do we do if we're paying by 'school issued check'? 
If your paying by a School issued check, email us and provide your Chapters name and a list of registrant names for which the check will cover.  It also helps to include the school contact's name  to verify the check/funds. 
Only one person per Chapter needs to submit this!

Mail the check to:
Alpha Phi Omega
14901 E 42nd Street
Independence, MO  64055

Q: I need to change/update my Membership Status? 
Please verify your Chapter has submitted  "Activation" forms (not Pledge forms) before contacting us as we cannot make any changes until then! 

If you initially registered as a Pledge or Petitioning Group Member and are now an Active Member, please click here and provide your registration confirmation number, your name, National # (if known) and your Chapter name along with the membership status to change.


How do I update our Chapter's Voting Delegates?

Only two voting delegates are allowed per chapter!  You registered as a Non-Voting Delegate and have been elected as one of your Chapter’s Voting Delegate.  Click here and provide your full name, registration confirmation number, your two committee choices (optional - see list below), and your Chapter name.

Alumni Relations
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